Unplanned downtime has a direct impact on scheduling, operational availability and business operations. Rapid and expert support is essential, particularly when motors play a crucial role within a ship, machine or installation.
At MAN Rollo, our service therefore goes beyond simply supplying an engine. We support business customers with on-site service, maintenance and overhaul work, remote technical support and work carried out in our own workshop.
Rapid response in the event of a breakdown
When an engine breaks down unexpectedly, every minute counts. That is why our breakdown service is available 24/7, with the aim of keeping the availability of your engine system as high as possible. Our specialist service engineers are trained by MAN and can immediately help troubleshoot the issue. Using remote troubleshooting and technical support, we aim to identify and resolve the problem straight away wherever possible. If on-site support is required, a service engineer can be deployed for diagnosis, repair, maintenance or overhaul work. In this way, we minimise unplanned downtime and its impact on your business operations.
Staying one step ahead with preventive maintenance
As far as we’re concerned, service doesn’t just begin when a fault occurs. With regular and preventive maintenance, wear and tear and technical anomalies can be identified at an early stage. In doing so, we assess both the technical condition of the engine and the way it is used within your business operations. Based on this, we can advise on maintenance intervals and the work required. As a specialist in diesel and gas engines, MAN Rollo possesses the technical expertise to professionally maintain a wide range of engine systems. This makes maintenance easier to plan and reduces the risk of unexpected breakdowns.
MAN specialists, OEM parts and our own workshop
Good service requires the right combination of people, knowledge and resources. Our MAN-trained service engineers possess specialist knowledge of engines and drive systems. We use genuine OEM parts for maintenance and repairs. For work carried out at our own facilities, MAN Rollo has a fully equipped in-house workshop. Here, our specialists carry out repairs and complete overhauls, amongst other things. This enables us to support the entire process: from remote diagnosis and on-site service to extensive repairs and overhauls in our workshop.
Experience in the maritime, industrial and agricultural sectors
MAN Rollo has many years’ experience within the maritime, industrial and agricultural sectors. As a result, our engineers work with a wide range of applications, from marine engines and generator sets to engines in machinery and plant.
This broad practical experience means that we not only know the technology, but also understand the conditions under which engines have to perform on a daily basis. This enables us to provide targeted advice and offer appropriate service for different applications and operating environments.
A long-term service partner
MAN Rollo remains committed even after delivery. With a 24/7 breakdown service, remote troubleshooting, on-site service, preventive maintenance, genuine OEM parts and comprehensive overhaul options, we support businesses throughout the service life of their engines.
Looking for an experienced service partner for your diesel or gas engines? Please contact us at. We’d be happy to discuss which service support best suits your organisation and application.
